Routine monthly maintenance of your servers is the key to avoiding downtime. Monitoring the IT environment proactively allows for faster response times when issues occur.
Our Network Support agreements can provide much-needed support for your IT needs and partnered with a preventative maintenance routine for your Server and Network infrastructure will help minimise the risk of downtime for your organisation immensely.
To further minimise the risk of downtime to your organisation, during the time in between your support visits, we can also implement a monitoring solution that will enable us to keep an eye on your server and Network’s “pulse” 24/7. We can often address an issue with your Server or Network proactively, and before you know there is an issue (firewall disconnects, server drive errors, processor spikes, etc). Our Network Maintenance and Monitoring services can be tailored to your business based on your specific needs, taking into consideration the number of Servers and Users requiring support.
- Monitoring for CPU, Memory & Disk Space: Monitor system resources on Windows & Unix-based servers and find performance bottlenecks early on. Monitoring of network components and servers is an important part of any Network or Systems Administrator’s duties. Generally, monitoring can be either an automated or manual task that acts as part of a routine maintenance schedule for servers and networks.
- Monitoring Custom Services: Your business is unique, and not like any other business out there therefore we can custom tailor a package for your needs. If your business is expanding, or you feel that your network is lacking for your current users, we can evaluate your current setup and come up with the best solution for your organisation.
- Monitoring for Networks & Network Devices: The operation of a server and other network elements needs constant monitoring and optimising of their performance. Our Network Operations Center not only monitors individual network devices like routers, servers, and battery backups; it also tracks additional services and processes that run on these devices.
- Monitoring Server Uptime: When servers or storage devices fail, the impact can be widespread across large numbers of users, employees, and customers. We understand the impact of server and storage failure on an organisation’s operations. This is why we have specific escalation procedures in place for server and storage maintenance.
- Maintenance for Backups: Data is vital to your organisation and our technicians put the highest priority on keeping it protected as well as advice on new technology for when you outgrow your existing solution. Our engineers work within your budget to design a backup system to meet your needs. We can help you utilise the latest backup technologies such as Drive Imaging, Dedicated Backup Servers, Data Duplication, Continuous Data Protection, and Off-Site Backups.
- Maintenance for Antivirus & Malware: Maintain antivirus & malware protection on your clients & servers so we can remotely verify virus protection files, install the latest protection files if required, review the quarantine directory, and install service packs and hot fixes as required.
- Maintenance for Updates: Keeping your systems up-to-date is one of the most important maintenance tasks that need to be done. Before updates are applied to your clients or servers, we will confirm that you have a recent backup or snapshot to get back up and running immediately if the updates cause you any unexpected problems.
Take the first step towards Monitoring & Maintaining your systems
Call 0131 466 6886 and speak directly to a Professional IT Consultant about your Monitoring & Maintenance requirements in detail. Alternatively, provide more information about your requirements in our contact form and a member of our team will contact you the same day.
