Entire IT has provided their service to us for over 10 years now. During that time they have consistently demonstrated a willingness and flexibility to ensure that our I.T. processes run smoothly and have continued to expand with the needs of our practice.Recent advancements to our Practice have included the introduction of 2 staff wireless zones and a patient wireless zone and this year sees us now functioning with a brand new server. They are always at the end of a phone and any small problems are rectified quickly and efficiently
We became clients of Entire IT at Craigentinny Dental Care 10 years ago as our computer network and IT requirements grew in complexity to a point where managing it in house was no longer an option. We find it invaluable to have someone local who is able to get on site and liaise with our dental software suppliers when difficult problems arise. Scott and the team at Entire IT have worked through a series of challenging IT issues for our practice and steadily improved the reliability and speed of our network. The ultimate test of an IT support company is in the handling of a failed hard disk on a server. When this happened to us we were delighted to see our network back up and running with minimal downtime and no data loss.
We’ve been using Entire IT to provide support for our IT system for some time now. They have been very responsive to the needs of our practice and have pulled out the stops to keep things running on those occasions when we do have problems. They are able to provide remote support and advice by phone to remedy minor day to day glitches and all in all have kept our (sometimes creaky) system running through thick and thin.I would happily and thoroughly recommend Entire IT to any small business but in particular to other dental or medical practices. Entire IT has worked with a number of practices in the Healthcare sector and know the critical links within practice systems that absolutely have to be safeguarded and kept running come what may. They have the experience and dedication to ensure that timely advice is given to ensure that disasters are prevented, and on the few occasions when they do occur, they’ll be there to put things right.
The Entire IT Team has worked with us over the last 6 years to help support and develop our IT needs. They inherited an existing system from their predecessors and have been flexible and innovative in adapting to it. We are a rural Practice about 1 hour from Edinburgh – this has not proved to be a problem as they are at the end of the phone to help and come on site when and if required.
Entire IT have looked after our system now for the past 7 or 8 years. During that time our business has grown rapidly. Increases in staff and moving to larger premises have been handled exceptionally well by Scott and his team. Cabling, phone systems, servers and computers, they’ve procured, project managed and installed the lot! Their ongoing support is pivotal to the success of our business and their work is always carried out professionally in a timely manner. They’ve managed our challenges as if they were part of our company and I can’t thank them enough for everything they’ve done.
Scott and his team are always on hand when you need them. Our IT systems have grown along with us and Entire IT have always been there to point us in the right direction with whatever we’ve requested. Having just moved to a bigger office they proved invaluable in the transition of all our services. Communications were transferred seamlessly, phone system, diverts, broadband and our internal systems were all moved with ease allowing us to get on with business as if it had never happened!
After spending a lot of money with our last computer support company they left us with a really bad taste in the mouth so we were cautious and wary about who we got in to follow. Entire IT Solutions came highly recommended from a friend who’d worked with Scott and his team for a number of years. To say their support was like night and day between what we had and who we have now would be a gross disservice to Scott and his team. From the very first meeting we had I felt extremely comfortable with taking things forward and felt a weight had been lifted from what was a very stressful situation. After their initial survey there were various recommendations met. Thankfully we now have a secure system that runs unbelievably quick in comparison to what we had before. I’d recommend Entire IT Solutions to everyone!”